With its origins as a premier Internet Services Provider, Simply Bits realized, through its relationship with larger institutions and their increasingly complex infrastructures, that an additional level of service was essential. To manage complex account relationships and drive technology into these organizations, Simply Bits Enterprise Services was formed to address the information technology needs of medium to large sized organizations in Southern Arizona.
Simply Bits Enterprise Services (SBES) offers its clientele the full suite of ISP offerings traditionally available from our company complimented with a full suite of professional IT services; from virtual CIO to end-user helpdesk operations. As a Managed Service Provider (MSP), SBES can provide seamless integration into an organization whether they have in-house IT resources or opt to outsource all of their IT operations. Key SBES resources maintain active seats on the board of local organizations; working with our clients to direct their business and utilize technology to improve operations driving these organizations into the future.
Rather than merely responding to a company’s IT related issues, SBES takes on an active role within a client’s executive management team, working with its clients to design, deploy and maintain technology solutions tasked with increasing the operational efficiency of the organization. Taking on this role inside of an organization, allows SBES vCIOs, engineering, development, helpdesk and support staff to intelligently manage (or work with existing IT resources to manage) infrastructure technologies that will change the way the business or institution operates.
Upon engaging with an account, Simply Bits Enterprise Services follows a predetermined engagement process to ensure long term success of the account relationship. It is rare for SBES to purpose a solution for a client without first understanding their IT infrastructure in depth, often times an even deeper understanding of a client’s business processes is essential. This process allows Enterprise Services account managers, engineers and developers to spec the right solutions, satisfying the needs of today while looking forward to address future needs. This regiment also allows SBES to demonstrate our commitment to the long term success of the solution as well as the health of the relationship between our organizations. This discipline and reputation fosters a trust relationship allowing our consultants to advise or take on the role of CIO within an organization. From creating IT budgets to defining workflows and policies, SBES clients look to their account team for expertise and a fresh approach to address their operational concerns.
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SBES (Simply Bits Enterprise Services) is skilled in efficiently building high-end Internet and client-server software systems. Simply Bits uses a blend of reusable technologies, custom software, and off-the-shelf components to build tailored software solutions for businesses in many industries. SBES provides integrated and scalable IT solutions that give organizations the flexibility to combine service and support when and where needed.
We provide service to over 1,000 corporate accounts in the largest metropolitan market in Southern Arizona, including, but not limited to, the Tucson metro area, Marana, Green Valley, Rio Rico, and Sahuarita. Our service area encompasses more than 1,000 square miles and covers more than 50,000 small and medium-sized enterprises (SMEs) in population centers that include more than 1 million people.
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Here are some case studies for how Simply Bits Enterprise Services has applied their services to different fields of business. If you are interested in learning more about how we can help your business please contact us or view our case studies.